Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last Updated: January 15, 2025

At Blaze Transfer, we understand that trust is the foundation of any financial relationship. This privacy policy explains how we collect, use, protect, and share your information when you use our budget reporting services. We operate under Philippine data protection laws and maintain the highest standards of data security.

Questions about this policy? Contact our Privacy Officer at info@blaze-transfer.com or visit us at Fuentes St, Iloilo City Proper, 5000 Iloilo, Philippines. You can also call us at +63853417466 during business hours.

Information We Collect

We collect information that helps us provide better budget reporting services. This happens when you create an account, use our services, or contact our support team.

Personal Information

Name, email address, phone number, billing address, and payment information. We also collect professional details like company name and role when relevant to our services.

Data Type Purpose Retention Period
Account Information Service delivery and authentication Duration of account plus 7 years
Financial Data Budget analysis and reporting 5 years from last transaction
Communication Records Support and service improvement 3 years from last contact

We automatically collect technical information including IP addresses, device information, browser types, and how you interact with our platform. This helps us improve security and user experience.

How We Use Your Information

Your information serves specific purposes related to our budget reporting services. We don't use your data for unrelated marketing or sell it to third parties.

  • Providing budget analysis, reporting, and financial insights tailored to your needs
  • Processing payments and maintaining accurate billing records
  • Communicating about your account, service updates, and important notices
  • Improving our services through usage analysis and feedback integration
  • Preventing fraud and maintaining platform security
  • Complying with Philippine financial regulations and legal requirements

Data Processing Legal Basis

We process your personal data based on contractual necessity (to provide our services), legitimate business interests (fraud prevention, service improvement), legal compliance (Philippine Data Privacy Act), and your explicit consent where required.

Data Protection and Security

We implement comprehensive security measures to protect your financial and personal information. Our approach includes both technical safeguards and strict internal policies.

  • End-to-end encryption for all data transmission and storage
  • Multi-factor authentication requirements for account access
  • Regular security audits and penetration testing by third-party experts
  • Restricted employee access based on job requirements and security clearance
  • Secure data centers with 24/7 monitoring and backup systems
  • Compliance with Philippine Bangko Sentral ng Pilipinas security guidelines

In the unlikely event of a data breach, we'll notify affected users within 72 hours and take immediate steps to secure the compromised information. We also report incidents to relevant Philippine authorities as required by law.

Your Privacy Rights

Under Philippine data protection laws, you have specific rights regarding your personal information. We're committed to honoring these rights promptly and completely.

Access Your Data

Request a complete copy of all personal information we hold about you, including how it's being used.

Correct Information

Update or correct any inaccurate personal information in your account or our records.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements.

Data Portability

Receive your data in a structured format or have it transferred to another service provider.

How to Exercise Your Rights

Contact us at info@blaze-transfer.com with your request. Include your full name and account email for verification. We'll respond within 30 days and may need additional information to process certain requests. There's no fee for most requests, though we may charge for excessive or repetitive requests.

Information Sharing and Third Parties

We share your information only when necessary to provide our services or when required by law. We never sell personal data to advertisers or marketing companies.

  • Payment processors for secure transaction handling (they receive only payment-related information)
  • Cloud service providers who host our platform under strict data processing agreements
  • Professional service providers like accountants or lawyers, bound by confidentiality requirements
  • Philippine government agencies when legally required (tax authorities, financial regulators)
  • Law enforcement in cases of suspected fraud or criminal activity

All third-party partners sign comprehensive data processing agreements that require them to protect your information according to our standards. We regularly audit these relationships to ensure compliance.

International Data Transfers

While our primary operations are in the Philippines, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards are in place.

Transfer Safeguards

We use standard contractual clauses approved by Philippine data protection authorities, ensure adequate security measures, and maintain the same level of protection regardless of where data is processed. You can request specific information about international transfers by contacting our privacy team.

Cookies and Tracking

Our website uses cookies to improve your experience and ensure proper functionality. We're transparent about what cookies we use and give you control over non-essential ones.

Cookie Type Purpose Duration
Essential Login sessions and security features Session or 30 days
Analytics Understanding website usage patterns 2 years
Preferences Remembering your settings and choices 1 year

You can manage cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some website functionality.

Children's Privacy

Our services are designed for adults and businesses. We don't knowingly collect personal information from children under 18 years old without proper parental consent.

If we discover that we've collected information from a child without appropriate consent, we'll delete it immediately. Parents who believe their child's information has been collected can contact us for immediate removal.

Policy Updates

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. We'll notify you of significant changes through email or prominent website notices.

Notification Process

For major changes that affect how we use your information, we'll provide 30 days' notice and may require your renewed consent. Minor updates will be posted with updated effective dates. We encourage you to review this policy periodically.